asked for my name.Then said she spoke to me before. I gave a fake name like I always do, as my name is not relevent. She then asked for the owner as well, told her he was in his Monday meeting. She tried to make a joke about a [***] cecion. We are a roofing company as well, so I do not know what it is regarding.
SO she calls and aks for maintenance manger. I ask who is calling. She replies to me I want to speak with him or are you just being mean. As it was he is working and this type of stuff goes through me or my direct boss. If they call again maybe I will pretend to be the maintenance manager and tell her to go where the sun don't shine. I hate these calls. This is a business and I am too busy to be answering calls from these kind of people.
Wow! I JUST got a call from the same mean/rude/forceful/aggressive lady! Again, I am the gate keeper of the phone lines for our company and she wanted to speak with the "maintenance manager". I told her we didn't have one and she asked for the "owner", when I politely said, "may I tell him who's calling", she said, "I just need to speak with him now about something important". My reply was that I'm just trying to do my job to make sure the calls are properly routed and if it's a maintenance concern, the owner wouldn't be the person she needs to speak with. She then told me to "get the person who DOES take care of the maintenance issues, because [she] NEED[S] to speak with him..."
I forwarded the call to my manager, with a head's up that the person was quite rude. Turns out she was calling from a roofing company and wanted to come out to take a look at our roof for potential work. Her tactics definitely would NOT win our business!!!
Just got a call rude lady asked for owner, I asked if I could have him call her she asked if he had voicemail I said yes, she said I will leave him voicemail. Funny if she's calling from roofing company, we are a roofing company....
asked for my name.Then said she spoke to me before. I gave a fake name like I always do, as my name is not relevent. She then asked for the owner as well, told her he was in his Monday meeting. She tried to make a joke about a [***] cecion. We are a roofing company as well, so I do not know what it is regarding.