Got a call this morning, message left was their phone number and a case number regarding a family member. I called back a few hours later and the lady that answered the phone answered by her name Cheryl. I asked which company was calling me, She replied Rockmore and Rockmore? I told her I was calling in regards to a claim number. She asked who she was speaking to. I told her I didn't want to say until I knew what it was about. She asked for the claim number. I gave it to her. She told me her system was slow due to the rain they were having in Texas. When she pulled up the name it was not me, I told her that must have been the owner of the number before me. She asked, May I have the number so I can take it off as a wrong number. I gave her my number. She told she was looking for "---" the persons mom. I informed her that I didn't even know the person so I couldn't be of any help. She was very nice during the whole conversation.