Twice within five minutes, the same man with a heavy accent requested the same person, mispronouncing her name in the process. First, he misidentifed her as the CIO, wanting to discuss technology issues. I said that she had nothing to do with that, but he insisted on speaking with her anyway, so I sent him to Purchasing. Second, he claimed that she was waiting for his call, presenting this as a whole new situation. I seriously doubted that she'd have any business with this person, and when he got pushy, I hung up.