AN ACTING MGR NAMED HANS IS A FRONT TO STOP COMPLAINTS....THIS NUMBER IS A DEAD LINE CALL 972-686-2008........IF A MAN NAMES HANS ANSWERS....HE SAYS HES A MANAGER BUT HE IS NOT, REPEAT NOT. HE WILL THREATEN YOU, EVEN HANG UP ON YOU. DONT GIVE UP CALL 800-PICK-UPS TO COMPLAIN. IF YOU WANT TO SPEAK TO SOMEONE CALL 972-686-2008, THEN YOULL PROBABLY WANT TO CALL 800-PICK-UPS. HANS DEFINITLY SHOULD NOT BE EMPLOYED IN ANY CUSTOMER SERVICE COMPANY.