I called twice and finally got Sable, a rep. Told her I had already spoken to a rep and gave them all the info I knew on my X wife towards their collections. She asked my number and said she will remove it. I explained that I was cooperative and there was no need to continue calling me. My suggestion...give them something, anything, to get them off your back.
Got a call this morning asking to verify my mailing address. When I questioned them who was calling, they gave a name, when I questioned what it was regarding, they said it was a "personal business mater" I hung up.
Got a call specifically asking for somoeone who was at my number 20 years ago. When I questioned what it was about, they said it was a "personal business matter" and hung up.