Who called from 9782969589

They are now also with the Affordable Care Act (Obamacare), if you get your healthcare through them. I know because my husband and I have our health insurance there. Legitimate call, but they don't have that option, so I put 'unknown'.

for the fact that Superior Health Plan is Texas Medicaid, and this is a Massachusetts phone number.

Legitimate call.  They ask questions to improve their service

Superior Health Care, or AmBetter plan through the healthcare marketplace. Any  city, any state. Legitimate number.             (we have this plan)

Appears to be Superior regarding Ambetter Health.  Problem with verification is that automation wants a yes or no answer.
We all know you don't say "Yes" to a machine any more.