I don't know who these a**holes think they are, but they call everyday at least twice a day. How about a taste their own medicine? Call them back but dial *67 first to block your number. Remember, *67 only works on toll calls (not toll free 800 or 888 etc). When you have an extra twenty minutes during the day call them as many times as you can without muttering a word. I'm sure that will get frustrating to those manning the phone lines. Let them see how it feels to get harassed!
I also get lots of calls from this number and they never leave a message. Seeing the previous notes about Sovereign Bank -- I too previously had a Sovereign Bank account and stopped my direct deposits and moved to another bank. I did not officially close my account, but see that my account is closed online.
a full 5 minutes of the following loop: "...your call is very important to us, all our representatives are busy and you will be helped as osoon as someone is available..." starts right in the middle like that, and acts as if I called THEM>???? no no I did not.... vonage does not show a toll free number that i could call back..
Got a call this morning from this number. Some debt collection company out of Andover, MA the girl (Ashley) said. She claims it's a debt for $332 for an "overdraft" on a Sovereign Bank account that I OPENED in October of 2007. I had a Sovereign Bank account that I CLOSED myself in 2005, and I don't believe there was any overdraft. I explain this to her and of course she doesn't believe me.
She goes on to say that they are calling me now because the account is about to go into a "recall". I ask what that is and she says that means the bank is going to take back the debt. I explain that once the bank sells a debt to a collection agency that means they gave up on collecting it and there is no way that the bank is then going to take back the debt. Then I ask for something in the mail and she claims she cannot send me anything else in the mail because they already sent me 26 letters in the mail .
Anyhow, I tell her that I don't know who they are, I don't know anything about any overdraft on a Sovereign Bank account, and if she wants she can take my attorney's number and deal with them.
She says hold on and then some guy gets on the phone and starts the same spiel, only he's a little nastier. I tell him that I have no idea who these people are and there is no way I am giving my personal banking info to a complete stranger over the telephone. Then he gets even nastier and tells me that the next time I try to open a checkout this is going to come back on me and then I'm gonna be calling him back asking for his help. I explain that I already have two checking accounts and when I opened years ago them the bank never mentioned anything about some overdrafted Sovereign account.
I again ask him to send something in the mail, and he claims he cannot because they already sent a lot of letters out which "I chose to throw away and ignore." And since I never disputed the overdraft it must be a valid debt (like that's proof).
Now he's getting real aggravated and says "I'd like to help you take care of this so why don't you just take out your checkbook from your current bank account or credit card and take care of this right now."
I tell him it's not going to happen and he says "have a nice day" and hangs up.
I think it's definitely some sort of a scam since I never opened an Sovereign Bank account in 2007.
They gave me the name of the place but I didn't hear it clearly. I think it's "FHC Associates" or "F & C Associates" or something like that. Here's the address they gave in case anyone wants to send them a cease and desist calling letter:
1600 Osgood Street
Suite #120
N. Andover, MA 01845