Recorded message from Ashley Coleman representing Comcast. Said matter was important but did not give any details. Callback number left was (866)500-2439, caller ID was EAS (203)270-2439. I guess this really is Comcast and not some telemarketer.
Its really not that big of a deal. I just looked the number up ahead of time because I didn't recognize the number and it didn't come up as Comcast. With all the scams out there, I wanted to know what I was dealing with before I got on the phone. I pay my bills, but sometimes because of the economy right now, I run a couple of weeks behind if there have been crazy emergencies going on. They are basically just a hired firm to give courtesy calls to let the customer know that they are running behind. They aren't shutting off your cable or anything and they were not mean at all. Very nice people. I let them know when I usually pay, I have never run into an issue before with paying by that time. She told me that wasn't a problem at all and instead of paying that $4 over the phone charge when I make my visa payments, she said, if I call before 3, they will process it free of charge and it will be applied immediately. She was very nice and told me she would put that out there to try and help me save a little bit of money. Can't beat that. $4 is $4. This site made me more nervous than I needed to be...LOL.
Ok, ok, I know I forgot to pay Comcast, but it would be nice if when I DO answer the phone, a person would be on the other end. Everytime I get a call from this number, I just get a ring tone and then nothing. How am I supposed to know this means I missed my payment if no one is there to tell me?