also gettig texts from this number it is definately a text spam or scam form t mobile itself in seattle. i guess we have to change carriers since no results, want to know how to blok texts since i care to not text at all and yet started getting harrassed with these texts with no messages
Just got my T-Mobile bill. Had 23 of these (21 for me, 2 for my wife). All "incoming" - both numbers listed in other posts above.
Imagine my shock when Michelle, the T-Mobile customer service person, told me she "wasn't able" to credit me for the $0.20/msg charges - but she'd split it and T-Mobile would take care of half! So T-Mobile was willing to call me a liar for just over $2! I even told them, quite seriously, that if they didn't do this I was moving to AT&T right NOW - and still got the "ok we'll take care of half" suggestion.
We also hadn't actually received any text messages on our phone. It's a pretty easy matter to look at our bill and see that we've been loyal T-Mobile customers for quite a few years now - and we don't call up customer service every month looking for a handout.
I also mentioned to her that this was all over the internet. She went and "researched" the problem but came up with zero and had "never heard of it". Then I started reading posts (to her) that I found on Google, and told her that I needed to talk to her manager.
Finally she went and "researched" the problem a bit more, and said that she had to look up this problem by "the Seattle market" and then found it.
She was completely unpleasant, and ended the call tersely.
It is amazing how angry I feel after boasting about how good T-Mobile customer service was - for years. By the way, I'm a corporate customer and have a very expensive phone. It's not like we've got texting kids in the house or the like.
Needless to say, I disabled text messages permanently, something I should have done a long time ago at $0.20 per message.
I have two phones with T-Mobile and one of them is receiving the text messages from 206-313-0023. We see the messages and can't stop them. I called and no one answers. I called T-Mobile and they said its probably a text message number thats why no one picks up.
I also got a bill for 2 more text messages on my other number and the "Destination" was from 3695 & 3564. I never received any text from these numbers, but was billed. The tech from T-Mobile explained that it is from the internet on the account. Well I don't have internet... she said that everyone has a basic email that most people don't know about. I have to go onto the T-Mobile website and look at my inbox and filter out those emails. She said a lot of people get them, because it pretty much like spam email but now on our phones. I think somehow, someone got a hold of T-Mobiles numbers and sold them to these companys like "MusicforLife."
So if you have these problems call T-Mobile and have the person direct you to at tech and they can block the text messages and the emails. The first person you talk to will try to sell you a $2.00 charge, a month, to block whatever numbers you like or to just block every text message. Just try to get through that and talk to a tech who can really help you.
The tech told me if I still get the text messages.... to reply to the text and say "STOP" or "QUIT" She said its a basic number that most places have to take you off their mailing list.
I had this happen to me at Cingular a couple years ago and I replyed with "STOP" and they stopped sending messages, but on the message itself, it said to text back stop if I didn't want the texts anymore.
SO I would try that and call T-Mobile...till someone there helps. There are a lot of reps. that work for them, so just keep calling back till you get a good person to deal with.
Hope it helps!!!
I am also a T-Mobile subscriber in Seattle who rarely uses text messaging. Billed for many from 206-313-0023 and 404-455-0007 but received no messages. Called customer service and had to raise a stink but got them to credit the account and block ALL text messages in the future. Now, I cannot even get legitimate text messages. If I wanted to block out only messages from those numbers, then I would have to pay $2/month! They said the 206-313-0023 number is a T-mobile customer service number and insisted that they forwarded messages to my phone. Very poor service and a very sneaky way for T-Mobile to rake in a few extra bucks from their customers.
T-Mobile should be bending over backwards to fix this problem and they are ignoring it. We are well past our 2-year commitment and will be dumping T-Mobile ASAP. Complaints to the BBB and Attorney General will be filed shortly. It seems that the only way T-Mobile will own up to this issue is by losing customers or getting sued.