Let me tell you all this. I have Verizon. I found an $11.00 charge on my bill for a call to Canada from one of my lines that has international called block. So how did the call get on one of my verizon wireless lines if the line is NOT allowed to call international? Who has been hacked?
I received a pop up on my Mac with the number to call. I called and very reluctantly allowed them access to my computer, however when he asked how much I paid for apple care I told him he did not need to know that. I asked if really worked for Apple and he said that he worked for Safari. I told him I was not interested and hung up, but he still had access to my computer. I had to force shut down my computer because he had access. He tried to stop my force quit and was trying to open things on my computer, but after about 20 seconds I was finally able to force shut down my computer. He was only on my computer for a minute or so. Can he get access to my financial information or passwords that I have saved on here? What should I do?