This is national grid. It is the same number that called me in the past when my bill was overdue. That wasn't a scam; my bill really was overdue. But I still didn't pay it by phone, I simply paid it electronically the way I pay all my bills, once I had the money to do so.
Currently, they are calling to schedule replacing my meter free of charge. This is because Mass state law requires the replacement every 7 years, even if the meter is fully functional. I converted from oil to gas seven years ago. Scam? No, not in my case.
But I'm glad so many others are suspicious in general. That is a healthy skepticism. For me, it checks out in this case.
I received several calls to my cell phone from a woman claiming to be from National Grid asking me to call 800-922-8201 and select option 3 from the menu to speak with Mr. Flynn about an important matter. Sounds like a collections call, but I'm current on my payments, and did not request service, so there's no need for them to be bothering me.
Caller ID says it is National Grid but National Grid said they did not call and do not solicit payments over the phone and by credit card. These people are scammers looking for people credit and debit card info to steal money and use your card info for fraudulent reasons.
I am getting spam calls sometimes daily from this number. (17184036900) The call claims to be the Colonial Gas Company -National Grid. I do not have an overdue bill and I live in a rental unit. I would like to contact a lawyer for the harrassment....
I live in Massachusetts and didn't trust the crackly Brooklyn, NY message saying they were National Grid. I called National Grid customer service directly and they confirmed the call was to change the gas meter which is required by state law every 7 years. They are coming to do it the next day, on the weekend.