I get these calls almost daily and I never answer. We DO use Medco so I am not sure of the validity of the calls, but today I pressed 'talk' to see if I could actually talk to a real person. After about 20 seconds of the robo trying to connect me, it hung up. So since the federal DoNotCall does not seem to work, I am using all of the technology available to combat this caller (and others). My Panasonic phone system has a built-in caller block that you can block the number with only a few keystrokes. That is the best that any of us can do since the government and phone companies are unwilling to help John and Jane Doe in this blatant form of phone and privacy abuse.
rec'd detailed call re rx company that my ins co uses, trying to get lower cost. had my name, digits of address and month of my date of birth. all drugs mentioned were not in use. claimed to be calling for medco.
called medco # on back of my card. they did, in fact , have a notation on my acct. said the call was legit.
calling the 201-891-5075 # would have not given conclusive info.
I do not beleive this is Medco. I am a Medco customer. I did not register my cell phone number with Medco and I am getting the calls on my cell. Do not give this person any personal information!!!! I logged into my Medco account & sent an email to inquire if this could be a legit call and am waiting for a response. Again I don't see how it could possibly be legit since Medco has not been provided with my cell phone numbe.
This was MedCo Pharmacy, doing yet another round of "helpful" customer calls that are predicated on the notion that all of their customers are idiots who don't know how to use a website. The reason for the hangups or lack of messages is because their call-response system is absolutely BROKEN and doesn't seem to properly detect when there's someone on the other end. They probably have too many calls and not enough CSRs.