I wait, talk to the human, and help them to realize they have the worstest job in the world. Then I add them to my cell phone, but mark the SEND DIRECTLY TO VOICEMAIL box. A few choice words describing her [***] helps too.
why do people get so worked up about these calls. its part of life. If you see some crazy number from Maine or another state you don't do business in, just hit ignore, volume down the ringer and throw them to vm. if its important they will leave a message.