Received the same BS call this afternoon asking to speak to the person using a computer in our household. Advised that it was leaking personal information. I asked where he was calling from he said "Internet Service Provider" something or other. I said "Do you really think I'm that F**king stupid" ...he hung up lol. Sounds legit! lol
Received a call claiming my computer is leaking information and they walked me through viewing my system logs claiming that information is being leaked. Tried to get me to connect to their "Secure server" to "clean my computer".
Known scam. Search on "Windows Tech Support Scam" or "Microsoft Tech Support Scam". Microsoft even has information on their website warning about this scam. Do not do anything they say or allow remote access to your computer. They will install ransomware to extort money from you and likely also install a keylooger to steal your website logins and passwords, credit card information and banking information. Microsoft does not initiate tech support calls and does not employ third parties to do so. There is no process within windows that reports viruses or malware to a remote server. It's all a scam.
A caller identified themselves as being from "Internet Server Management" or something close to that. It was definitely a long distance call, the connection was terrible, and the accent of the speaker was hard to identify. They claimed it was a call to warn me about my computer. I've had one similar call like this in the past. They claim that your computer is infected and they ask you to connect to their network so they can fix it. What a joke, I'm in IT for a living. I asked them to never call me again and hung up.
Got the same call "that my computer was infected" (sounded like east indian accent). Im also an IT person and when I asked him what the IP address that my computor was using he hung up on me. If I was thinking I should have strung him along and got some info on what network (or web site) he wanted me to connect to then take him down. THIS a SCAM to get private info or put some kind of key logger or virus on my compter and get some private info. May this person and all who work there be cursed.