The Social Security Administration in Birmingham AL uses VOIP, therefore your caller ID will show local number but the call back number will now allow for incoming calls. You must use the 866 number for a call back number.
it really was the social security office. i talked to the lady this morning and she called me back and answered a question i had. it showed up on my caller id at the 205 321 4703 but i had to call back her previous 1 866 number. if you get or or applying for ss call them back.