It's a plant of a company called MidSouth in Birmingham, AL. They harassed me until I had my lawyer contact their supervisor. It was a last resort, but they held out. I suggest you contact the supervisor as well so it doesn't continue. The main plant is located in Florida and they were horrified at the harassment; they need to know about this. You just call the number back, ask for customer support, then ask to be transferred to a supervisor.