Also was billed on my bank statement for $4.70. Checked out company on google and discovered it was a scam but can't figure out how they got my bank account numbers either. Called the support team at Lilac valley after emailing them. Yes, someone spoke unintelligently on the phone on a voice message. No live person. Called my bank and was shifted to the Lost Management department who will send me an affidavit to be returned so the money can be taken off my account and I will receive a new card. What a scare and a hassle. Want to know how they got my numbers. I have not dealt with Amazon recently but my husband has and we do have a joint account but two different banks which still doesn't make sense. Hope we can figure this on out soon!!!! They do need to be called to justice.
charged on my bank statement - did NOT buy anything from Amazon - had only done a search for a book I wanted to buy and Amazon came up. Need to call my bank and report.
I was charged $1.70 on April 29, from an account I haven't used in 3 months. I checked out Ripoff Reports and didn't find anything. Called the number and got a recording. Wish I could find an address.
We also had a charge for $4.70 show up on our credit card on the same day as a purchase made from Amazon . I called the Lilac Valley .com phone number and got the exact same response, a recording with an unusual almost unintelligible accent, saying no customer service reps were available and to call back another time. I called our bank card company and they are reporting this to the FTC and sending us a new credit card.