What kind of idiot spoofs Caller ID with just a first name. Didn't pick it up. Hardly ever pick up the phone anymore. 99% of my emails and phone calls are spam. Why bother.
Jack, it is a scam. Don't believe the caller. If you have caller ID (can see who is calling) don't answer the phone. Whatever you do, do not give them any information at all, and do not let them take control of your computer.