actually, i do not believve they are violating anything, unless they leave a message..more than one message. If you answer the phone, they will not call again because they cannot harrass you by calling you more than once, but if you do not pick up the phone, they assume you are not home, and keep calling until they get someone! Leaving more than one messAGE would be a violation and prove that they are calling you all day long. when they leave no message, and get no answer, they are not doing anything wrong .
So, it is Chase Card Services.. and they only call you if you are late paying your bill. Pick it up, tell them you will pay it and you will be good to go~!
Most people wouldn't answer the phone if they know that is a collector who is calling :-)
Regretfully they are relentless, do not give a s__t about our problems, do not recall that we are in the mess we are because of their greed.
I had 5 CC with them; for months I was trying to outline a payment plan that I could live with, (my credit prior to the meltdown was in the high 700s) but they will not accept it.
It was their way or no way. Finally I had to cave in to their demands (trying to buy time to see if some things I was working on would pan out) knowingly that I'll be in trouble soon if my other thing did not work out.
Guess what, it did not pan out and had to stop the program in which I was enrolled and now they call tons of times a day using at least 7 different #s, I just do not answer.
Once the call ends I go to the computer and enter the caller's number.
If I get the info as in this site I'll save the number in my directory and in this case will be as Chase Collection 7 (they have tons of numbers, I am in chase 6 right now).
I am taking this as far as I can go so I can put together the money for the BK lawyer.
I am 61 years old, and since the meltdown my life has been turned upside down including sales plummeting (I do internet sales) my wife's closing of her brick and mortar business and her subsequent stroke.
But this suckers do not care.
So we have no many options left, and as said the reps are totally heartless some even look like they enjoy their job, but what goes around comes around ............
This is Chase...I have no accounts with them and get these hang up calls frequently....I returned their call and took their name and encouraged the call be recorded, informed them of above and requested they take off my number....repeat it to them. They are supposed to remove it from their "dialer" - takes 24-48 hours to get rid of it....
I would call them back as adding it to the do not call list only stops it for solicating. If they are trying to reach a person that has an account and your number is listed as a contact number they will continue to call. I had to call back and have them remove the number from that account to stop the calls.
I was having the same issue, and I called the number back and just waited through all the prompts and spoke with a guy who gave me the 800 number to call to have it stopped. I had to call twice as the first time they put it on the do not call list, but afterwards they called every 30 minutes. I called back and she said that they had to place in the account for the customer calling that that is no longer there number and they remove that number from those records and the calls stop. The number is 800-955-9900. They have a really horrible phone system as I got disconnected twice as soon as a live person answered. Good luck
i get at least 15 or more a day from this number. i have answered and nobody is there. its my cell phone and work phone#. i will not hang on if no on is there. i even get withheld #s. i answered that and told them they never leave a messgae and i am at work and can not answer so leave a message and hung up. this is against the law that they call like they do. so i put them on the list of regects. i might try calling the 800 # below in the next messge to see what i can do. if they really wanna talk to me they can leave a message.