I also received a call from this guy. He said that I could sign up for
help at $80 a month. I think that he works with other people who work customer service at banks accross the country. How unfair is this!
They want your ss#'s. God only knows what their plans are for your financial situation.
phone rings - i pick up - hear nothing for 10 second then a small click and then 5 seconds worth of music - then an indian/pakistani sounding dude comes on asking for me by name. I said he was speaking to me and he introduced himself as mark roberts - might have been rogers tho as i didnt make it out too good. anyway - i asked if he was sure as he sounded more like an abdul or a mohamed or possibly even saleem type of guy. he said no he was mark and he was phoning about my computer, how has it been running, was it slow. This was when i knew that he was selling a scam. I said no its fast as a rapists [***] as its a [***] hot top spec custom built water cooled gaming rig. He asked how old it was- was it over a year old. I said yes - he then said that was i aware that the parts inside are no longer covered by the inbuilt safety systems as they ran out after a year. I asked him what parts exactly but he didnt answer he just started going on about how his software warrenty would fix it and give me protection. I asked him again what parts are no longer covered but again he just kept going with his speel. I then asked what company he was from but he didnt answer again and instead started over again telling me about his software warrenty thing. I then said if you dont tell me what its called im not going to buy it and explained to him how he wouldnt buy something from me without knowing what it was would he. he then started over a fresh about hte software warranty thing. thisprocess went on about 10 times before i eventually managed to get the name of supportonclick out of him. One of my mates at work had this happen to him about 6 months ago but he foolishly went and logged onto the link the guy gave him as the guy said he was from dell and my mate has a dell computer so he thought it was legit. It turned out that they downloaded the contents of his computer through remote access - as he does a lot of online banking they got access to all of that as well. They then made the mistake of demanding hat he pay £120 for them "fixing" his computer and getting abusive when he said no. The dude then turned round and said we have seen your accounts on your computer you can afford £120 - in fact me might just take double that. after that my mate hung up the phone and called police and had to change ALL his bank accounts - alot of hassle as he has shares and stocks and [***] loads of different bank accounts!!! After researching it the best we cabn come up with is that supportonclick.com are actually a legit responsible company but these fraudsters are using their name as a front for their scam and use names like microsoft, dell, HP etc to kind of scare folk into doing as they say as lets be honest if you had no idea about computers and someone phones up saying they are from microsoft your gonna think why are they getting in touch with me-it must be serious-id better do as he says!!
anyway folks - dont let abdul or wahtever his real name is cause you the same grief as my mate....you have a computer....use it to research companies before signing up to anything..... REMEMBER GOOGLE IS YOUR FRIEND!!!
I have just had the same man I think from logmein123.com. I was on the phone for an hour as he said he was from microsoft I beleived him. He showed me lots of red errors on my computer and tried to get me to run a program but the computer would only save not run it. He put me on to another man who tried again and we ended up saving it to my computer. He asked me for the last 6 digits on my license which I couldnt give so he gave me a 6 digit number so tech support could phone me. He said he would phone me back with help later when I couldnt do what he asked, in the mean time I have found lots of people who have had the same thing and its a s SCAM. Ive deleted the saved file, but is this enough? HELP PLEASE
If the program was only saved and not executed and deleted, you're probably OK. If they had control of your PC, they would be driving your screen cursor around on your screen as you watched, and if that didn't happen, you're safe. Still wouldn't hurt to scan with antivirus software. Try Malwarebytes - free home-user download, first install, then update virus definitions, then scan. FYI, if you want to destroy a malicious file, it's better to erase the file (overwrites file sectors with random 0s and 1s) than delete. Delete only changes the leading character of the file name so File Manager can't find it, the file is still intact on your drive. I use Eraser by heide.ie - free download, donation requested, google "eraser heide.ie"
So the first guy called and wanted me to do all of the same stuff that is listed here. First thing first, I disconected my PC from my Internet connection. Then he said I have a problem. All the while I could her applause in the background. My guess is that they were cheering every time they landed a fish. He then "connected" me to a technical supervisor named "Jason". After 10 minutes of stringing Jason along the conversation quickly degraded into him insulting all Americans and that our fathers were all in India giving us tech support (not sure where in the he'll the father thing came from). At any rate, if you have some spar time just keep them on the phone and act stupid. Great fun!!! And be sure to mention something insulting about curry or Ganesh. It really gets the conversation going : )