The sales man said his name was Nigel Matthew (who had a distinct foreign accent and was difficult to understand). Neither of the 888-835-4929 or the 888-982-9728 contact numbers he gave me worked to call the company. The number when I was called from was 212-801-2390. When I attempted to call this number, a recording asked for my name and said it would transfer me. It would either ring and ring and fail to pick up or cut off. I was unable even to leave a message. The sales person asked for credit card information to charge for sending a CD that is guaranteed by the sales person verbally to get the buyer a home loan modification. Several times the call was cut off and the sales person called back saying the system cuts off the call after a certain amount of time. When I would ask a question during the call, he would put it on hold or mute so I could hear nothing as if it was cut off. He said he did this to ask his supervisor something. I was unable to hear anything until he took it off hold or mute or whatever he did. It was an unusual experience to be cut off and hearing silence so often. I would hang up as It seemed we got cut off. Then would get called back. Since I gave the information asked for I have neither been contacted nor been able to contact them.  I attempted to call them to ensure the information they put on the CD is accurate etc. and was unable to get through on any of the phone numbers I was given or had for contacting them. I was told I would get called and be kept in touch with regarding the status of the work. I failed to receive any calls or messages. I was also promised I would receive vouchers for purchasing food and gas worth as much or more than the cost of their system. They refused to consider accepting payment through PayPal or a money order. They only wanted credit/debit card information or account information. At one point the sales person even asked for my pin number. After I called all the contact numbers I had and failed to get through ( when the sales person failed to contact me as he said he would), I immediately closed my account. I intend to monitor it to see whether they actually try to debit from the closed account. There are too many inconsistencies. He said the debit would show paying to "US Modification Center." I failed to find such a company in New York, New York when I searched. Companies with similar names were connected with banks or other names which failed to be mentioned. The website the sales person referred me to fails to work. Their website link to "contact us" fails to work as do other links on that site. Beware. I tried to give it the benefit of the doubt and was disappointed and alarmed. Beware. It has many signs of a SCAM. I wonder whether the sales people who work for this company know it is a SCAM or whether they think it is a reputable company. He seemed to fail to comprehend when I asked him whether they were listed with the Better Business Bureau. The sales people may know it is a SCAM, or they may be desperate for a job and be being duped. Beware!  It is hardly possible to do legitimate business without communication, without properly working communication etc.