Caller from 213 262 0556 claiming to be Apria wanting to collect a past due debt of $432.71 from Feb thru Apr. My oxygen equipment had been cancelled after 3 1/2 years of use per doctor's orders and Apria came and took equipment away. I received a bill for $5.46 for the balance owed that my insurance didn't cover with a balance of zero after that.
The heavy Indian accent man claimed my insurance didn't cover the amount of $432.71 and I needed to pay that ASAP, would I be using the credit card on file to pay with? NO ! He seemed very worried that I was not going to pay that over the phone June 2nd. Told him to send me a paper billing statement in the mail showing itemization breakdown of charges and what my insurance did and didn't pay for. Really, it's June already and Apria is just now looking for a monthly payment from February ??? He tells me sending payment by mail takes 2 to 6 weeks to be added to my account. LOL into the phone. I am not paying by credit or debit card over the phone, I will pay by check like I have everytime in the past with out being turned over to this "Apria collection office". The Apria payment center I mail payments to is in Atlanta, GA the call came frome Los Angeles, CALIFORNIA.
Something smells rotten when my last billing statement says I owed $5.46 not $432.71.
Is not actually Apria. Scammers CLAIMING to be Apria.
Who called from 2132620556
16
Pam.
Answered. wait....automated message says to hold on for the next representative. (Really?! You called me and put me on hold?! ) wait some more.... then a person comes on the line saying they are from Apria and need to update my account. Ask me to verify some personal information. Ummm no...YOU called me! Same response over and over...would not tell me what they wanted, would not put a supervisor on the phone....just repeated that he (East Indian Accent) needed to update my account. Sorry - you called me - I am not giving personal information to calling me who could be ANYBODY trying to gain information for identity theft. I don't care if it really IS Apria. That's unprofessional.
Caller was Indian, said he was with Apria. Wanted me to pay a bill over the phone today that wast not for another week. We will be going where there is a local Apria office and let them know about this. I told him I would mail it when it was due. He kept wanting me to give him information over the phone and I told him NO.
We received junk calls from 213-262-0556 more than 20 times already and almost once every day or every other day.
Their receptionist says their company located in Malaysia and USA. I requested that please do not call us again!!!!!!!
But they keep call in to bother and harass us.