Am uncertain whether or not this is a legit computer repair service (on-line) or not.  Seem very pleasant and fixed problem after payment.  Seemed fine; claimed to be Microsoft company.  Are they?
My only hope is that an on-line list of Microsoft related or approved entities is published for reference.  The public could then check the list before purchasing a computer repair contract.  How does one know otherwise?
I purchased the contract and have called back for other computer adjustments as well and so far it seems to be an
honest outfit. Myself is just not quite settled that I did the right thing.
If there are any changes in the future, I will inform this site.