I'm in the middle of a work meeting, I get a call from 213-799-0709 out of Los Angeles, California. I don't know anyone in LA, CA, I let it go to voicemail. After the meeting, I check for a voicemail and there is one. A female computer voice left a snippet of message , "(voicemail begins)...press 1 now and you will be transfered to our 24 hour security...(voicemail ends)". I call the number back, no ring and no connection happens. I try a couple more times with a 1+, same thing. I Google the number and find 800notes.com, my suspicions are confirmed. Phone Scammers trolling for PCI and PII info.
Got a call about an hour and a half ago. I quickly dropped by my branch to verify any suspicious activity. Everything was cool. I gave numbskull's number to the teller. Also changed my PIN while I was at it and plan to get a new card soon. I've locked myself out of my account before and at no time did any call to say that they regret to inform me that I was locked out my account.
I can only surmise that the next few questions would have involved verifying my SSN and mother's maiden name.