Also have HSBC never will be a customer again (they called today) I'm not behind or have any issues at this moment.. but in the past i sent my payment they lost/misplaced/etc. Unfortunately i never saw that check cashed, the money was still in my account way after the due date so i called to see if they even received my payment? (i care about my credit) They told me without looking into the information that my check pounced and i was a bad person that didn't pay my bills, they didn't trust another check from me, and that i need to send them the money by western union RIGHT AWAY!
I also spoke with a manager he took care of my problem slightly, but still charged me late fees due to a mistake they made. Am very angry about it but i have learned my lesson and am ready to get out of this loan!
They call my cell phone many many times day and night 7 days a week. I answered it at first with no one on the other end. They never ever leave a message. I am sooooooo sick of them. They are invading my life and they need to stay away from me.
I didn't know this was HSBC until I Googled the number and saw all of this stuff. If they would have spoken I would have known. My car will be paid off very soon, and that is not soon enough for me.
They call at least 15 times a day doesn't matter what time. Sunday should be a day of rest but not for them. Hound hound hound. When is it enough. Won't ever do bussiness with this company again. I'd rather walk.
On top of the outrageous 15% interest rate I have with HSBC auto, I pay $6.50 a day for some other fee that has yet to be explained to me. Even when I was months ahead on my car pmt, they would still charge me the $6.50 a day till the next time I paid. I have asked repeatedly for an ammerization schedule and still have not received one. I HATE THIS COMPANY!
If only I'd known before buying....I've had my car for 3 years, paid, was almost out from under them but the buyers backed out and 2 years later am still not any further on my loan after paying over 3000$ more...They DO call all the time and for the last 3 weeks we've been trying to contact the "work outs dept" to arrange trying to sell the car and after all the work on my hubby's part by contacting and hoops we're trying to jump through, I left her 4 emssages and she's NEVER returned my messages (since they had to speak with me since it's in MY name) to let us know if she needed anything else and that we were still waiting for some of the income documents (Unemployment and Disability), or if she did call she didn't leave a message. SO then their collections dept call yesterday just after 8am (because while durring the "work out" process your payments are on hold) telling me they showed the last time they spoke to anyone was over 1 month ago (NOT TRUE!) and that she dropped us from the program... SO I start trying contact her, someone in collections tells me call her after 10am your time, so I tried and kept getting transferred then told they weren't opened and to call back durring normal business hours ALL DAY! I will never have another car loan again especially not from them....