I answered the call cause im an idiot and let let access my screen. They showed me my computer was hacked by someone in New York city. I felt uncomfortable and before he was able to "try and fix the problem" I said i had to go and got him off my computer. Is there any threat to my computer?
My mother just got a call from a "Microsoft technician" that requested her to run an event log which showed errors (as it would always would and what the "technician" was relying on), then he asked her to download teamviewer to fix her computer. Before actually downloading the remote desktop software, she became very suspicious of the "technician" and asked for phone numbers to call him back he gave 214-856-8767 and 972-591-8270, she excused herself from the call and then called me.
Not sure what scam they were trying but everyone should b wary, Microsoft does not call random customers to fix their computers.
they just started calling me this past week. I was suspicious also and could not understand much of what the heavily accented speaker was saying. he wanted to assist me in keeping out a mal virus. He had an accent of India. I finally hung up on him. But the technician has called me 3 times this week, even though I hang up on him. My son told me that the computer is protected. I called Dell and they said it is a scam. I am about ready to file a complaint with Dell as other Dell customers are receiving similar calls. the Dell complaint telephone is: 877-382-4357. I am fed up. Hope your mother is no longer bothered. Julie