first of all concerned person, all that you typed is a absolute lie...here is why i say this...1st, the company is a legit outfit, i needed tech support for my tv because it was down for two weeks, dtv wanted to come out after three days of complaining to them i, i stumbled on this number and the protection plan center was able to not only help me fix my issue, they also saved me a ton of money that i didn't even know that i was being charged...that's a true scam im 80yrs old and didn't even know that i had a protection plan with dtv, my bill was just going up without my knowledge, do you think they called to inform me about the charge? Hell no, instead even though im on a fixed income like a lot of people are, my bill increased dramatically each month...2nd, my bill is 8.00 cheaper each month now that i dropped dtv 's plan of so called protection...3rd, they disclose that they were not dtv and that they were a 3rd party warranty company that offers protection plans to customers who are not only looking to save money but to get real tech help, so i don't know where you get your facts from, but i and my people that i reffered are happy having this plan, i know its not a scam and i know what im saving each month by getting this plan....Best thing that ever happened to me!!!!!
My mother received a call regarding an extended warranty on her Directv equipment. Being that she is 87 she gave them her credit card info that would provide a warranty for two years for $69.99. She assumed it was from Directv. But when I called Directv about the charge on her credit card they had no record of her getting an extended warranty. I immediately called her credit card company to dispute the charge. A month later my mother received a letter from her credit card company saying the charge was legimate. I then pursued the matter further only to find out that it was Fun Dish Inc that had called her to sell her an extended warranty. The only info I could find was the phone number of 216-482-3875 Protection Plan Center of Ohio. I have called this number many times and each time I am directed to leave a number and of course no one ever calls me back. Does anyone have another number or an address. I will not let this thing go away. I will continue to pursue. This company is a bunch of scammers that prey on old people. Thanks in advance for any info.
I did purchase an extended warranty for my Direct TV equipment. I was paying each month, however by purchasing this three year policy, I saved a bunch of money. If you want to remove the charge you may want to contact Direct TV direct as they were the ones who sold the plan to me.
This same thing happened to me today but I called them. When I got home today my direct tv was not working. I looked up number for technical support and dialed that. They answered Direct TV and he told me I had to buy a protection plan before he could send a tech out. I thought I had protection plan but he assured me I did not. So I paid him 59.99 and he switched me to someone to set up an appt. As I was making the appt I told her I thought I had a protection plan. She said I did. So the bottom line is I was scammed like your mother. Somehow and I do not understand how when I was calling Direct TV's tech number it was intercepted by this other person. Direct TV has no information that I purchased a protection plan for 59.99. I can not have my bank check it out until it post to my account which will be tomorrow. I am pretty sure this will not end well and I will not get my money back. I guess we just don't give our debit card out to anyone. I should have had them put it on my acct but I am sure that guy would have said that wouldn't work. Very disappointing there are soo many evil people in this world. I am very sorry this happened to your mom.
This just happened to me and directv has known for a long time that their phone number is being redirected to a fraudulent company. This is ridiculous!