I wouldn't keep them on the line. they are not going to waste MY time which is way more important that whomever this scam person is. besides I heard if you keep a scam person on the phone, the more chances they can get control of your privacy. trust me, don't answer; report on the do not call list. if they keep calling they will be charged a fee and you could also receive money if they keep calling you but you have to put the number on a do not call list first.
Strong foreign accent telling me is windows technical support. I told him immediately to stop calling. I got a similar call last week but from a different number. Filed complaint with FTC. I am on Do Not Call List. Will block number.
Man with an accent telling me virus on my computer. Insists he is here to fix. When I told him I will NOT allow anyone to have access to my computer he hung up.
A man with an strong accent called about receiving error messages from my computer via windows . I said was in Texas and my home was flooded and my computer has been unplugged for two weeks. He hung up on me. I called the number back and it was busy.
Same deal. "Jack" called with the same speech. Suspected something odd by the second sentence. Told them to take us off calling list, then Googled the number and found out about others experiences. Gotta be on your toes.
Same thing...just called insisting I sign on to my computer and he would help me fix the problem. I told him I would not do it and would report him to FTC.