Sure enough- Xcel Energy. Same story- answered the call (which, on the caller-ID said "Call Center, MD" - nobody responded to my "hello?".
Thank you for the help with the "888" call-back #, because I was able to call them back and make a payment, thus avoiding my electricity being turned-off.
THIS IS NOT A SCAM! If you've received a call from this number then either you are LATE paying your Xcel (electric) bill (whether you know it or not!) or someone has used your telephone number as their own, and Xcel Energy is calling for them.
It's a scam. Don't believe that it's not. Use your common sense! Do not give these people any personal information. Call excel yourself using the number on your bill.
This number called me and left no message. I called back and was on hold for 15 min trying to speak to someone. I was never connected. I knew it was a scam because I don't even have and account with Xcel.
It's legit. I called Excel to verify. It's their claims department, and they get their information 24 hours late, so their call may be based on a late payment that was paid the previous day, as in my case. Either way, they're obnoxious and really need to stop calling me. Jerks.