Thanks for the info guys. I normally do NOT answer calls like this. Put them in my address book as SC (DATE) so I know I have had that call before. But recently I had investigated information about a drug that I take that is expensive and I was checking to see if there was a program to get a better discount on it. I know that some drugs do have such programs. This may have been generated from my questions. So I will answer the next time they call.
They called me on a phone number that is not on any of my medicare information, They did not respond when I answered. I received my application for part D assistance from TX dept of humanservices last month.I have not had a response yet but no one has this number and it is in a different area code.
Then why does your organization randomly call people and leave no message? If they are truly about helping people I would think that a message to call them would be appropriate.
Because caller ID is included in most basic plans nowadays...Why would it even matter...Most Medicare recipients have worked all their lives and should be entitled to some choices.
My mom just got a call from them today. At the end of a long line of questions the caller asked for her full SS# and she gave it! It took me over an hour to find out that this company is who they say they are.
We live in trying times, with many scams perpetrated on low income people as much as the fraud brought upon higher income individuals.
The procedures used by this legitimate company are used by scammers all the time. For example the caller ID that leads the called person into thinking it is a Federal or Local Government Agency. I thought this call was from Social Services. That right there confused me! The procedure used by the caller didn't help in calming the fears of the call-e that leave her wondering why she just gave out her SS #! It also sounds from the number of posts that it concerns a lot of people. Both from the callers AND the call-es!
Maybe if Social Service Coordinators changed their procedures a little they would be able to help a lot more people.