Pushed 1 to get "Agent" told them to take me off their list immediately - CLICK!!!!! They hung up! Imagine that! Tried to call number back - only got busy signal - some HUGE marketing campaign (lots of phone calls being made).
"Hello, this is Bridgette from Cardholder Services calling about your current credit card account. There are no problems with your account. It is urgent that you contact us about lowering the interest rate on your account."