This seems to be a "come on" for more sales. I ordered some parts from them online, then received a phone message from them stating that my order would not be shipped until I called them back. I returned the call only to find that my order was being delayed only so that I could their marketing BS. I quickly stopped my order. I will not use this company in the future.
I placed an order with JC Whitney on 2/21. On 2/22, I received a (missed) call from this number. I called the number back and I don't recall the girl identifying which company she was representing, but she was calling about the order that I'd placed on 2/21. Her reason for calling was that my order was on hold, because I'd chosen a shipping address different from my mailing address. I'd need to answer a few security questions.
She asked for my mailing address. Then she asked for my phone number. THEN she asked which bank issued my debit card. I stopped her and said "you're not about to ask for my debit card information, are you?" She said no. Then told me that she only has access to the last 4 digits on my card number....then gave me the numbers. She then put me on hold. I held for a while, because I really need this part.
After a couple of minutes, I got really nervous because this number did match the numbers on the JCW website, so I hung up and called JCW directly. (The two women at both numbers may have been the same person??)
I told them that I had gotten this questionable call saying my order was on hold. JCW checked my order and said that my order was good to go and would be shipping out that day.
So, I'm not sure what the purpose was of the original call. It's probably safest to ignore them and call the company you placed your order with.
They called me this morning, then said they could not give me any info because I was not the one who placed the order. I did get the name of the company. Discount Auto Mirrors
I keep getting the same call saying that my order is on hold, the thing is no one in my house even placed an order, and they keep calling day after day, even multiple times a day, its getting really annoying.