I ordered some parts from Auto Parts Warehouse, who I have ordered from numerous times in the past. This time I was having them shipped to my Granddaughter at college in another state, which is why they called to verify my purchase, so it was a legitimate call. She had my order number and shipping destination and my billing address, she only asked for the phone number on the back of my card. Even though I ordered from Auto Parts Warehouse and the caller ID showed the call was from JC Whitney. The caller said she was in Manila, Philippines.
This is a call from JC Whitney. It was the first time I had placed an order with this company and even though my $10.92 purchase went through on my debit card, they called because they required an "authorization code." They asked me to call my bank and ask for the six-digit authorization code to so they could "verify" that I was who I said I was. I might add, my shipping address was the same as the billing address. When I called my bank, they had no idea what I was talking about. When I called JC Whitney back, the (same) rep made the comment that the banks frequently like to "pretend" there is no such thing as an authorization code. She ended up calling my bank and then called me back to let me know that it was verified. She did not have any other information than my mailing address and name that she relayed to me and I believe it is a legitimate call from JC Whitney, but one of the MOST ANNOYING BUSINESS PRACTICES I have ever heard of.
Hi I also placed an order from JC Whitney as well and I agreed with the verification that they are doing because I ordered part and requested to deliver to my parents house in Texas, i' am from Arkansas. They just want to make sure that it's really me who purchased it to avoid fraudulent activity. Just try to listen or if you are not comfortable because they are calling from a local number 312-431-5633, just do like what I did. I called their toll free number then provide them my order number. They transferred me to the same person who called me regarding on the issue of my order. The that I spoke with said that they are from Customer Protection Department or Credit Card department of JC Whitney.
Hi I also placed an order from JC Whitney as well and I agreed with the verification that they are doing because I ordered part and requested to deliver to my parents house in Texas, i' am from Arkansas. They just want to make sure that it's really me who purchased it to avoid fraudulent activity. Just try to listen or if you are not comfortable because they are calling from a local number 312-431-5633, just do like what I did. I called their toll free number then provide them my order number. They transferred me to the same person who called me regarding on the issue of my order. The that I spoke with said that they are from Customer Protection Department or Credit Card department of JC Whitney.
Got a call this morning from this number. Obvious attempt at trying to phish my Credit cArd info. I have never ordered any auto parts online. I reported them online.