This number called us twice last night, at 5:58pm and 8:05pm. They did not leave a message either time. I too bought a large appliance from Sears last week. It probably was a follow up survey.
Got a call from this number called it back it says it is a telesight call and was doing a follow up survey on my in house service call. Sears came out and fixed my fridge repairman said I might get a call.