Seems like she failed to mention she refused a shipment and demanded a full refund the same day. How is a company supposed to issue a refund for material that they don't have back in their possession.
And on top of that the shipment she refused was there on schedule.
I have done business with Amerisource since September 2009. There prices are unbeatable. I have personally experienced shipping problems due to surplus items not being available. However I always receive in a timely manner. One thing I have come to realize is that their stock is coming in as fast as it's going out.
I received a fax Monday from Amerisource which also included there references. I called to check them out and discovered a mistake on one of them. I called Amerisource to inform them that the reference was not ligit and they informed me that an outside company handles their internet advertising.
Otherwise all others responded by stating they had no problems with their orders or shipments.
I placed a $ 27,000.00 order with them and feel comfortable dealing with Amerisource.
I have ordered material from Amerisource numerous times and have never had any problems.With one order I did recieve three shipments, but all within a couple weeks. The prices were definantly worth the wait.