Microsoft issued a Security Bulletin earlier this year on these types of calls. They start by saying they are calling from "Microsoft Support Center" & are calling to warn you Viruses, Trojans or other Malware "MAYBE" on your System. For a fee they will scan your system & make sure it is clean & tell you how to keep it clean.
DO NOT FALL for this SCAM!!! Your Fee may be all the $$$$ in your Bank Account or on Your Credit Cards - Hang up on these calls & add to your Call Block List (If you have 1 on your phone)
I just got a call from this no. that "I'm calling from Microsoft support center and we just doing check up call to let you know that we received windows log from your computer. There is malware on your laptop." I challenged the caller and said show me since I'm a computer programer I would have known everything besides our IT dept would know it too. The person was so persistent and keep wanting to access my laptop. I told him does he know that he calls me from my work and that this laptop belong to a co. so I can't allow him to access. I was just BSing the guy. How pathetic they are.
This number called me and said my laptop has been putting out malicious soft ware to other computers and wanted to clear my laptop of the problem. I called the number back and it was a scam,
Just got the 2nd call from this phone number. It feels like a scam when they keep persistently asking you these questions. Also, very persistent about wanting to access your computer even after I said mine is working just fine.