I kept them on the phone for a half hour playing 'dumb' then, put her on hold a few times... Then when I got totally bored, I started telling them they were SCAMMERS and they should be ashamed of themselves... the woman 'Chloe' actually had the nerve to call me back and fight with me about that they were a legitamate company. I kept calling her a theif and scammer and that they should all be ashamed of themselves.. and then she said 'I should be ashamed of myself'. Then I started screaming at her (like I was crying) ' You should stop scamming people stop! stop don't scam people ' and she hung right up.
I called Microsoft and this is what they told me " The phone call that you received is a hoax call. Microsoft does not call consumers to offer technical assistance and force you to allow remote access on your computer. Please hang up the call."
Right when they started talking it seemed super sketchy. He claimed to be working with Microsoft and I could tell right then that the call was a scam. It wouldn't make any sense that they would just happen to have my name and number to "warn" me of something like spyware/malware etc. randomly like that unless they were a telemarketer or scam. When he asked me to get on the computer I said that I wasn't home (though I was). He asked when he could call back and I just said I would be really busy and hung up. I wish I had just started contending everything he said, or even just started cussing him out, would have made it a lot more fun. xD
***If they call you, hang up! I guarantee they're either out for your money or your information.