This number ( 321-653-0159) may be from Florida but it does not mean they calling from Florida. Today with the new phone technology over internet (voip) you can pick a number any where in the country not just where you live or have business.
I too have answered a cell phone call that turns out to what I believe is a robocall. As with most, I am on the National Do Not Call Registry. You may find an interest in the following which was copied and modified from “Why” and Why Not” posts I read on 28 Feb 2013:
What To Do When You Get an Illegal Robocall;
1. Hang Up. Do not press 1 or any other numbers to get off the list and NEVER call them back
2. Consider blocking the number or on a cell phone add it to a contact list and assign NO ring tone
3. Report it at http://www.fcc.gov/complaints
4. Report it at https://www.ftccomplaintassistant.gov
5. People should continually file complaints with their Attorney General’s office
6. Report any criminal activity to the FBI here: https://tips.fbi.gov
7. Register your phone numbers online at http://www.donotcall.gov or call (888) 382-1222 (must call from # you want added to the registry).
Illegal robocalls will continue since they are making money with what is called a CNAM revenue-sharing program through companies like http://www.telephonemanagement.net and http://www.CallerID4U.com
The criminals keep calling even though they know you won't fall for their scam. They are making money even if you don't answer the phone. If someone does make the mistake of answering the phone and falling for their scam then it is just icing on the cake for them.
There is an excellent blog site that explains how one company is getting away with this activity.
Please read the blog and report violations to the proper authorities. See:
http://telemarketerspam.wordpress.com/2013/02 ... licit-robocalls
The criminals behind illegal robocall operations aren't going to pay attention to you asking to be removed from their list. Their calls cost them almost nothing and they make millions of them so they have no intention of ever removing someone. When you press a key to talk to them all that is accomplished is to verify that they now have a working number and your number goes on a “hot” list.
Unfortunately blowing an air horn or whistle doesn't work either. Their headsets have noise dampeners plus they are expecting it. However, with that said, if it makes you feel better then by all means give it a shot.
There was a FTC summit held Oct 2012. For information on the proceedings see:
http://www.ftc.gov/bcp/edu/microsites/robocalls
Shows Florida cell phone ... calls all hours.....I have filed a complaint (multiple actually) and am on the DoNotCall registry.....for all the good THAT does.
Something to keep in mind about all these continuing bothersome calls for surveys, so called charities and so called charity pickups despite asking them to remove you from their list:
Call centers have sprung up in my town that make use of the survey and the charity loophole around the do not call list; they have been a headache for law enforcement, emergency services, neighboring businesses and residential areas. When I ask any patrolling officer in town about these call centers, they are quick to state their frustrations about the criminal activity that some of these call centers have brought into the area. Several law enforcement agencies regularly visit some of these call centers looking for warrant arrests etc. I have heard from sources including from frustrated employees that work for these call centers complaining about the drug activity, vandalism of cars and neighboring businesses, break-ins and theft, drinking while on the job, smoke breaks are actually marijuana breaks, drunk driving, very dangerous driving, tons of tossed out litter of empty liquor containers, trash, food etc. I’ve even heard that the mangers are also involved in criminal activities and have even preyed on their legitimate employees who are simply trying to eek out a living on horrible wages. Also the operators are untrained in a very high turn around, poorly managed and dysfunctional work environment.
Also realize this when you call a companies’ customer service line and get horrible service from the call center that’s been hired by the company. One time while on a call with our bank’s customer service, the operator was so loopy that it required ending the call and calling again to try and get someone else to help, think about that when you call a companies’ customer service and the conversation gets odd, off the wall and obtuse – you may be talking to an operator that’s drunk or on something. After 6 months of getting a different and wrong answer to our ongoing problem each time we called our bank’s call center, we gave up and closed the account.
With so little police left in our town due to cutbacks, they can’t always respond to vandalism and break-ins when it’s witnessed as they have their plate full responding to the major emergencies, this allows the criminal activity free reign, the neighborhood becomes the hood. Some insurance companies require proof of private security patrols before they will honor a claim due to vandalism or theft leaving the neighboring businesses off guard and uncovered. These businesses also have the added cost to hire private security, install security systems/monitoring, upgrade lighting etc. Then there are the dangers and headaches to the nearby businesses employees such as their cars being vandalized or broken into. Some businesses simply give in, pickup and move out of town.
One of my neighbors owns a call center and he requires that his operators are bonded, but I guess there’s no laws requiring this – there should be. Right now in my town it seems like anybody can start up a call center and hire questionable labor for cheap without much regulation.
I my efforts the past several years to try and get something done, I am most struck by the fact that there’s no real help, everyone is more worried about being sued than dealing with the obvious problem - you are on your own while the town is taken over by the crime these call centers bring into the neighborhoods....