That is a scam, they try to get you to let them hook to your comp and then steal all your info. SCAM!!!! Watch out for these type of calls!!!!!!!!!!!! Never give anything or any info to anyone you do not know!!!!!!!!!!!!!!
Scammer. Called pretending to be Windows Tech support, said my computer was sending reports that was downloading viruses. I offered to refer him to our Tech Dept (this is a business number) and he refused, told me the Tech person didn't know this was happening, and said that I had to follow his instructions to save my computer. Hung up on him at that point.
A couple of months ago, I got a call from a different number. The number contained my area code, but a province of Canada was listed with the number. They need to get their scams straight. He said, I'm from Windows Computer Dept. Well, right then, I knew it was a scam. Do they think all Americans are idiots? I yelled, SCAMMER! and hung up.
Last week, the call came in from this number. I told him that I don't use Windows and hung up. Three days ago, another call from this number came through. I answered and said, Stop calling here, scammer, and hung up.
Just got a call from this number. I never answer calls from numbers I don't recognize - if they were legitimate, they wouldn't be hiding their identity now, would they? Aggravating morons.
Rec'd call this AM. Person with foreign accent said my computer was interfering the internet. Asked me to turn it on so that she could fix it. I told her to "HOLD" while I forward her call to the police dept. She quickly hung up.