I subscribed to templates.com and purchased 10 - $1. credits for artwork through PayPal. Could not download my purchase, received "your payment requires verification. Please contact
[email protected] for information". I emailed them, immediately got an email response asking for a telephone number that they could call at to verbally confirm the order. Provided my cell phone number, within 2 minutes received a call from Ben Lee from templates.com,my account was updated and I could download within 2-3 minutes.
I queried whether I would be charged for the phone call, and was advised I would not.
Don't know anymore at this time but will watch my phone bill and see if I get charged for anything, and monitor to see if I start getting spam phone calls.