I was suspicious from the start since my caller ID showed Private Caller. Most legit corporations (including Microsoft) would use a 800 toll free number. "John" said he was from Microsoft and that my computer would shut down in 2 hours. The stupid jerk actually gave me the number when I said would have to call him back (which I didn't) since I was just leaving.
I did not fall for scam but you should be aware of it. I got a call a man with a thick Indian accent saying he was from "Microsoft Technical Support" and they had received information from my computer that said I had two virus that would destroy my computer if I didn't do what he said. I asked for his phone number so I could call back. He refused at first and told me it was only a call-out number. He had me look at my event view to show me I had virus. I told him I am familiar with the items in the event viewer and they were NOT virus. He then told me he needed to access my computer thru a software program. I would not give him rights to that program. I said I needed to call him back and he gave me a number. 347-480-1148. I hung up and called that number and it was never picked up. I then received another call from the same company and I asked him to identify his state or location. He hung up on me. I did a google of his phone number and it shows many people are getting these calls and it is not from Microsoft. These people are getting access to your computer. See: http://800notes.com/Phone.aspx/1-347-480-1148
Got a call from them saying that they were from Windows. Gave them the access, but thankfully my husband walked in when they started asking for money. Taking all precautions and hopefully nothing happens.
Recieved a call this mornig about virus on computer from an heavy accenyt guy. followed his instrustion about virus on computer. I gave access to computer so he can help dispose of virus. Until he ask for money explain dont have money for this he left number called number back got a voice mail. I felt like a complete idiot for giving access to computer I hope they can't do anything inside computer. Is there a solution to make sure we have security over computer. Didnt give out any credit card info but can they get back in to get personal info from the computer?