Thank you for letting me know it is OptumRx as I have had my prescription filled by them and just recently switched. I agree that it is a good service for them to call and check as I know others who have failing memories and appreciate these calls.
I don't know why they called me. I now use the local Rx store. The last time I used optum I sent for my pills w/ 24 days (pills) left. It took 26days to get my meds. Had to go 2 days without my b/p pills 2 different kinds. Called there customer service they told me to get samples from my dr. Didn't know what was going on or were my pills were . NIT-WITS. It cost me 4 dollars for 90 pills. More a Rx . My local store has them ready for pick up. They will also deliver for free. WELL WORTH THE THE 8 BUCKS. A lot of people at work had the same problem. Optum is the pits. Total nit-wits. Or co. Says they are looking for someone else . I HOPE!!!!
If it's Optum Rx, why don't they fix their caller ID to show the name? I hate it when businesses don't have their caller ID fully working, and then they wonder why it's so hard to get in touch with you.