I use Optum RX and they just now called. It came up as Washington Call. I thought WTF? And proceeded to shake. They should show their name on the ID box and I am calling them back to tell them just that. Reminders are nice, but to know exactly who is calling is a lot better!
HIPAA, the Health Insurance Portability and Accountability Act of 1996, requires healthcare providers to take reasonable steps to protect their patients’ privacy. That is why OptumRx chooses to call it's members anonymously. This telephone number is just one of those utilized by OptumRx Mail Order Pharmacy.