Called about lowering rates like everyone else. I pressed 1 to talk to them and when the guy answered, I told him that I wanted his name and the company he worked for. He thought he put me on hold, but I could hear snippets in the background about "keeping this fool on hold as long as he can" and wanting to see me arrested. I have no idea what was going on.
I answered the call from this number and a recording said this was the last day to lower the interest rate on my account. I pressed "1" to talk to a representative and got "Michelle." I asked if she was aware that I am on the Do Not Call list. She said, "I'm on a Do Not Call list too. That's why you're supposed to press '2'." She then hung up.
We got a call like the above about lowering a credit card rate. The trust has no credit and can't use any. We pay everything in advance or as soon as it is billed. You can't get a lower rate than 0%. I pushed 1 to get a person and asked to have the number removed. The person immediately hung up.