I also received this call and called Chase immediately (using the Chase number on the back of my card). They confirmed they did NOT call me and there was no 'pending access check' written on my account. PHISHING scam at work.
Called my elderly mother last night and stated they were Chase fraud dept calling to check on a questionable charge. Was able to weasle personal info out of my mother. A direct call to Chase later indicated they did not call, conclusion fraudulent.
This is a valid Chase call checking on a possible fraud charge or transactions to your account. Sorry to see the previous post that says it "weasled personal info out of my mother." This call does not ask for any other information other than to confirm that a transaction is valid. It's Chase's way of protecting your account and frankly I appreciate it.
Part of a fraud campaign targeting numerous financial institutions. Note the pattern of shill postings all claiming the number is real - an obvious giveaway.
The large number of phony posts claiming the call is real come from some con artists spamming the site to try to fool people. There is a similar pattern to other fake calls claiming to be from Chase, Citibank, Bank of America, US Bank, Wells Fargo, RBC, PayPal, etc. all with the same shill postings:
It appears that this number is used by BOTH Chase Fraud department and the scammers trying to get personal information from you. I got a legitimate call from Chase.