I also received this call and called Chase immediately (using the Chase number on the back of my card). They confirmed they did NOT call me and there was no 'pending access check' written on my account. PHISHING scam at work.
I received a call from 402.220.4013 (number on my caller id) and they left a message stating that they were from the Fraud Department at Chase Bank. They stated to call this 800 number back and to use a reference code that was given. I had recently written one of those convenience checks and they wanted to verify that I had. Being suspicious about it, I looked up the number and there were mixed opinions about it (some stating scam & others stating legit). Then I looked up this 800 number (the call back number given on the message) and I got mixed reviews as well. I just decided to call the customer service number on the back of the card (different number) to get more information. The gentleman I spoke to stated that I had been called regarding the activity and it was legit. I did not ask the man to verify the two numbers (the 402 number or the 800 call back number). I was able to provide security information and questions to the man and he was able to handle the issue for me. He then stated there was no need to call this 800 number.
This particular call for me was a legit call from Chase Bank.
Not true, this is Chase calling to confirm a transaction that may be a little different from the usual transactions to that persons account. Totally on the up & up.
I believe have figured this out because i DO have a chase card and I did get this call. I didn't have my card in front of me, so since I have a Chase card, I assumed the call was legit (as I steadily repeated a mantra of the last four digits they gave while I dug for my card). So I click 2 to confirm the charge is not correct and am waiting for an operator ... and waiting ... and waiting ... so I hung up. I immediately google the number, sign on to my online Chase account and peruse my "pending activity". When I finally get the card, I call the 800 number on the back of the card. While waiting for electric girl to spill all my balance information out, I'm thinking my last four digits are not the same as what they gave. Suddenly, my phone, which gets little to no action usually, is on fire ... someone is beeping in. "People Support" at 213-225-8842. They ask for 'Lisa'. Well, this is not the first time ol Lisa has gotten a call here. Apparently, I am the proud owner of a phone number that was proudly written on many credit applications for ol Lisa. At any rate, it occurs to me ... they've been chasing ol Lisa down for quite some time. I never answer that phone. I bet Chase uses the fraud alert as a way to get slackers to verify who and where they are, so that they can find them for debt recovery. That's my take.
got a voice mail from 402-220-4013 asking me to call 1-800-766-4908 to confirm a check of $1000 written yesterday. I call 1-800-766-4908 the Indian-like accent on the other line ask me my last 4 of social, then my name then my DOB ..hey what! Bank usually doesn't ask for DOB. So I called the number on the back of my card. The bank agent, after call fraud department to verify, said the fraud department didn't call me about the check. She said this number probably a fraudulent number. Someone on this site who said 1-800-766-4908 is a legitimate number perhaps belongs to the same gang of crooks.