Called at 6:56pm on October 5, 2016. Diverted by a service I subscribe to that intercepts robo-dialed calls (rhymes with SoNoHobo). Callback with my ID blocked got this message repeating after about 30 seconds: "Your call is very important to us. Please stay on the line and you will be transferred to the next available agent." I made this callback at 8:48am, but since my ID was blocked I doubt I would actually be connected with an "agent" even if it were regular office hours.