I received a call from this number (404-410-2396) today and the lady said she was a Microsoft support person and there was a virus reported from my computer. I wasn't at home so she called back later when I was and asked me to get onto my computer. She wanted me to "run" something or remote into my computer so she could show me the corrupted files and how to remove them. I hung up and my friend from IT at work confirmed it is a SCAM...checks out on Snopes http://snopes.com/fraud/telephone/microsoft.asp
I just got a call from a male who had an Indian accent and he asked for Mary. I asked who was calling and he gave me some name and I then asked him what the call was in reference to. He told me that he was from Microsoft and that he is an IT technician assigned to assist Mary with a virus that Microsoft was just alerted to in her computer. I told him that I was Mary's husband and that on her behalf I could assist him. When he asked me to go to Mary's computer so that he could help me get rid of the virus, I asked him how he got Mary's number. He just said that it was given to him and asked me again if I would go to Mary's computer so that he could assist me in getting rid of the virus. I asked him where he was calling from and he again told me that he was calling from Microsoft. I then asked him from which of their locations and he told me from their IT Dept. I started to ask him another question and he didn't answer and I muted my phone so he couldn't hear my wife and I talking. This went on for a few more minutes before I finally disconnected the call.
Today, even I have recieved call from this number but I have missed answering it.
When I called back to see who it might be.. nobody answered. Then googled and found this page and here I found plenty of us recieving calls from this number since sometime now.
This number gets your information from the downsave virus. I know, I just informed the schmuck on the other end of the line that I know darn well Microsoft doesnt solicit calls to random people to inform them their system is infected, I also informed dear James I work in law enforcement and will be forwarding his info. When I responded I haven't even downloaded anything, he informed me it came from Downsave. Hope this helps some. check your installed programs and also your BHO's in firefox