Caller calls in and asks for a co-worker- gave me his name and company when asked but when i asked what the call was regarding he tells me "to introduce myself as part of his Dell team...." blablablabla
Sorry these Calls are a wastes of everyones time...We get "new reps" all the time and don't need to waste time getting to know ones name when he will just be replaced in a few months and another one will take his spot
Guys calls- talking very quickly- i make him give name (Alan) said he was calling from Dell regarding "Security" From the other postinge here, i find this doubtful...
BUT
at least he was not foreign and I could actually understand him