Woman identified herself and said her father was a contractor working in the area. I immediately hung up.
I have had this phone call before and asked them to stop calling me and told them
my number was on the do-not-call list. They still keep calling.
Caller ID said it's from 408-214-2527. Claim to be "probuilders" or something, a construction company. And asked to talk to Mr. Allen. (man of the house). And had the guts to ask WHO I am & the relationship with Mr. Allen. And claim to had talked to Mr. Allen couple weeks ago about construction work. Well, FRAUD & LIAR: because Mr. Allen has been in coma for the past 3 years.
I've gotten multiple calls from this number, which apparently is spoofed. You can hear that it is a call center by the chatter of all the other minions in the background of the call. My caller today claimed to be from "Superb Construction", which was a small family firm and her husband was the contractor. I asked for his state contractor's license number (which, if he actually were a contractor, is required to be given on request). The poor dear wife didn't know it; she said her husband would give it when he showed up to do an estimate. When I asked again, she hung up
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You cannot expect compliance with your orders until, if possible, you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
http://www.fcc.gov/guides/unwanted-telephone-marketing-calls
I don't know what kind of "process for complaints" you think is needed. The FTC has a website, a phone number, email and surface addresses. So does your attorney general. The FTC just launched a mobile phone portal for its "complaint assistant" besides. None of this is made too hard for people.
The point of a thread complaint counter is lost on me. Not every comment is a complaint, for one. The volume of comments does not indicate severity of a given problem, if that's where you're going. Also, phone numbers do change hands among businesses, which also changes the direction of related comments.